Hertz at 629 West Madison Street, Oak Park, Illinois.

Probably the worst customer service experience i have had. It took 50 minutes to pick up a car which was reserved.

They wait till you get there and there is a line before they decide to clean and check the vehicles from the past renter.

Clearly have no idea on how to run a rental business, save yourself 30 minutes and frustration and go to enterprise or any where else. Hell jump on the bus, it would be faster.